Hosting Guide: cPanel

This article explains how to manage your site with ASH HOST, how the control panel works and how to access services (pathways).


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Web Hosting Account - Quick Start - cPanel customers

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Temporarily you may use one of the addresses given below to manage individual web sites:

URL: http://SERVER_IP_ADDRESS/~username
Hosting Control Panel: https:/SERVER_IP_ADDRESS:2083/
FTP: SERVER_IP_ADDRESS
FTP Username: username
FTP Password: password

Remote Site Folder: /public_html/

 

Once your domain has Propagated:

Hosting Control Panel: https://yourdomain.com:2083/
cPanel: https://cpanel.yourdomain.com/
FTP: ftp.yourdomain.com
FTP Username: username
FTP Password: password

 

DB Server Address: localhost

 

Mail settings

POP3 Host Address : mail.yourdomain.com
SMTP Host Address: mail.yourdomain.com
Username: user_name+yourdomain.com
Password: password

The settings for all additional mail accounts that you add will be as above.

 

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For Support please visit http://www.ashhost.co.nz/support.html where you can raise a Support Ticket.

 

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Customer Tutorials & Knowledgebase- Customer Tutorials are available online covering osCommerce, Zen Cart, cPanel control panel, Email and FTP, plus knowledgebase articles. Our knowledgebas can be found: at http://www.ashhost.co.nz/knowledgebase.html.

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Information notes for e-Commerce Site Owners

Your DB_SERVER address is 'localhost' on our Pegasus server, but is '127.0.0.1' on all other servers using the Ensim control panel
For your Shared SSL address please see the set-up email sent to you 
The https_cookie_path for shared ssl is '/~username/'
If installing in the root of your domain your https_catalog_path is just '/'
You set up a blank database via your web hosting control panel
Your database name will take the format username_databasename
(NB: database names do not contain any dots but underscores)
Your MySQL username and password are set up by yourself when using the MySQL Wizard in cPanel 
If installing in the root of your domain, you should rename the e-Commerce website's "admin" folder (via FTP) for additional security. Then, in the configuration files, change /admin/ to /newname/

 

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Permission (CHMOD) information

Please DO NOT try to set any folder with Full Permissions (Read, Write and Execute for everyone, or 777). Setting folders with Full permissions is a security risk, and there is no instance where a folder needs permissions of 777 on our servers. Uploaded folders will (by default) have settings of 755, and files will have settings (by default) of 644, which can often be edited using the CHMOD feature in your FTP Programme. Files also cannot have settings of 777. If you try to set files with permissions of 777 it will generate a Server Error and the page will not load.

 

If you find you cannot reduce permissions e.g. 644 to 444 using FTP then use the File Manager within cPanel

 

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Hosting Control Panel

Via your control panel you can:

-> create & manage email users (accounts)
-> password protect a directory / folder
-> create & manage web users (access to protected folders) 
-> back up & restoring your site
-> create & managing sub-domains
-> set up Cron Jobs

Don't forget that to access your e-mails you will also need to set up e-mail accounts on your own PC/Mac. Advice is available in our online knowledgebase.


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Webmail is available for your domain. Webmail allows you to check email online. You will be prompted for your email address and password.

 

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Email Accounts - each user can manage his own User (Email) account online. You will be prompted for your username and password (username is the first part of the email before the + sign in cPanel).

 

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FTP - You can access your site via FTP. When you reach your site you will see a link titled public_html, follow this link to your web folder and it is into this web folder that all of your pages and images must go (with the exception of CGI and Perl content).

 

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Awstats - allows you to monitor your site statistics and is available via cPanel.

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